FAQ Classifieds

You can find the answers to your most frequently asked questions here.

Technical Support

If you are unable to resolve a problem by using the resources that are available. Simply contact our friendly technical support team

 

Administration Support

If you can’t find the answer to your query here, please contact 386.843.0104

Sell My Aircraft

Q] Which magazine issue will my advert appear in?

Providing you place your advert before the copy deadline your aircraft will appear in the next issue of the relevant magazine. You will be advised of the edition in your confirmation email.

Q] How do I pay for my advert?

Sell My Aircraft adverts can be paid for securely online using a credit or debit card through PayPal.

Q] Should I pay VAT on my advertisement?

VAT at the UK rate of 20% should be paid on advertisements by sellers living in the UK or members of EU countries who do not have a VAT registration number.

You do not need to pay VAT if you live outside of Europe and/or the European Union or you can provide a valid EU registration number when booking.

Q] Can I make changes to my advert after it has been booked?

You can make changes to the online version of your advert at any time by logging in to your account and clicking the Edit button next to the relevant advert. Any changes will also be reflected in the printed copy of your advert provided they are made before the Copy Deadline for that publication.

Q] Live / Pending / Expired – what’s the difference?

Pending Adverts are those which have been created but not yet booked and paid for. Live Adverts are those currently live online and due to publish in the print & digital editions of the magazine booked. Expired Adverts have run the course of the advertising period paid for an are now inactive.

Q] Why isn’t my aircraft showing on the website?

There are a number of reasons your aircraft might not be showing online. Your advert may have expired or your original payment might not have been successful. Additionally we reserve the right to take down any adverts which we suspect infringe on a 3rd party’s copyright, are offensive or in any way unsuitable for placement on myAviationHUB.com.

Q] What contact details will be made public when I post my advert?

Your email and postal addresses are always kept private and will never display directly on the website. However the phone number you have chosen to associate with your aircraft advert will be displayed online. In print both the phone number and relevant email address will show so that potential buyers can get in touch.

Q] Which language should my advert content be in?

We suggest English but You may use the language of your choice for your advertisement. Keep in mind that most of our users have English as a first or second language so your ad may be understood by more readers if you provide your aircraft information in English. Our Translator gives the viewer the option to view your ad in over 20 different languages

Q] How do I cancel an advert?

Once you’re advert has been placed and paid for it isn’t possible to cancel the first month. However, if you sell your aircraft with the first month and have paid for multiple months we can refund the remaining months payments to you. Simply contact the online administrator.